Refund

This Refund Policy applies to all purchases made on Rovet (rovet.in), operated by Tweaki LLP. It should be read together with our Terms of Service.

1. General Rule: No Refund After Website Creation

Rovet delivers value instantly at the point your website is generated and made available (via the AI builder or Code Builder), regardless of whether you go on to publish it, connect a custom domain, or continue using it for the full plan duration.

Once a website has been created/generated under a paid plan, that payment is final and non-refundable, including in cases where:

• you are unsatisfied with the design, layout, or AI-generated content;
• you change your mind after generation;
• you generated the website but did not publish it;
• you used only part of the plan's validity period (e.g., part of the 180 days);
• your custom domain or subdomain has already been provisioned;
• your account/website was suspended for violating our Terms of Service.

2. When a Refund May Be Considered

A refund may be requested, and will be reviewed, only if no website was created under the paid plan, for reasons such as:

• Payment deducted but plan not activated — your payment was successful but your account was not upgraded and no website was generated.
• Duplicate or double charge — you were charged more than once for the same plan/transaction.
• Technical failure on our end — a verified bug or outage on Rovet prevented you from generating any website within the plan's validity period.
• Service unavailability — Rovet was unavailable for an extended period before you were able to attempt any website creation.

Refund requests are reviewed on a case-by-case basis. Approval is not automatic and requires verification (e.g., checking account/build logs to confirm no website was generated).

3. Non-Refundable Situations

For clarity, refunds will not be issued where:

• a website has already been generated, even once;
• the request is based on dissatisfaction with AI-generated output quality;
• the request is due to the user not using the service within the validity period despite it being available;
• the plan is the Business/Custom plan and services under it have already been delivered or work has commenced.

4. How to Request a Refund

1. Email [Insert Refund Email] within [Insert Number] days of your payment date.
2. Include your registered email address, payment reference/transaction ID, and the reason for your request.
3. We will review your account activity to confirm eligibility under Section 2.

5. Refund Processing

• Approved refunds will be issued to the original payment method within [Insert Number] business days.
• Payment gateway or bank processing times may add additional delay outside our control.

6. Contact Us

Email: [email protected]

Website: rovet.in